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결함(Bug) #351

closed

[VOC]HIGH: REQUEST TO CHANGE PAYMENT STATUS FOR BOOKINGS HAVE PAID BY VCC CARD

Added by ziniy Kang 10 months ago. Updated 10 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Tom Dong
Target version:
v1.0.0
Start date:
05/23/2025
Due date:
05/23/2025
% Done:

100%

Estimated time:
2.00 h
Part:
Build env.:
Prod

Description

Booking V25041710089H01
Please support to revert payment status of this booking to Not Paid.
Reason: Booking is VCC but hotel was unable to charge it due to their Pos machine does not support our VCC, resulting in an unsuccessful transaction. But our system has been recorded payment status as fully paid and VCC status is approved.
According to AC team, this booking need to be settled this morning by another payment method.
I cancelled VCC and changed payment method to postpay as VNAC team request, please revert payment status to not paid URGENTLY

Issue billing V25041710089H01
Apply from to : 27/04/2025 - 27/04/2025
Due date: 23/05/2025

Files

picture621-1.png (94.1 KB) picture621-1.png ziniy Kang, 05/23/2025 03:59 AM
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 #1

Updated by Tom Dong 10 months ago

  • Description updated (diff)
  • Due date set to 05/23/2025
  • Start date set to 05/23/2025
  • % Done changed from 0 to 100
  • Estimated time set to 2.00 h
  • Build env. set to Prod
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 #2

Updated by Tom Dong 10 months ago

  • Status changed from 신규(New) to 완료(Done)
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 #3

Updated by Tom Dong 10 months ago

  • Assignee changed from Tom Dong to Tracy Tran
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 #4

Updated by Tracy Tran 10 months ago

  • Status changed from 완료(Done) to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong

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