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VOC support #2935
closed[GBO] Request for Payment Cancellation K26010911767H01
Start date:
01/16/2026
Due date:
01/16/2026
% Done:
100%
Estimated time:
Part:
Build env.:
Prod
Description
Dear Harry,
Booking K26010911767H01
Due to a system error, the payment cancellation was not processed successfully.
As a result, the KRAC team has completed the credit card payment cancellation through Nice Payments.
Please proceed with processing the payment cancellation in the Ellis accordingly and change the Billing Sum Amt to ‘0’.
C Payment: change to Not Paid
Payment: add 1 line for fully cancell payment.
Files
Updated by harry harry about 2 months ago
- Due date set to 01/16/2026
- Status changed from 신규(New) to 완료(Done)
- Start date set to 01/16/2026
- % Done changed from 0 to 100
- Build env. set to Prod
Updated by harry harry about 2 months ago
- Status changed from 완료(Done) to QA test
- Assignee changed from harry harry to Tracy Tran
Updated by Tracy Tran about 2 months ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to harry harry
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