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결함(Bug) #247

closed

[VOC PROD] Check booking issue K24101811394H01

Added by Joseph Vo 10 months ago. Updated 10 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
calvin dev
Target version:
-
Start date:
05/15/2025
Due date:
05/15/2025
% Done:

100%

Estimated time:
2.00 h
Spent time:
2.00 h
Part:
Build env.:
Prod

Description

K24101811394H01 // Amiana Resort Nha Trang
Booking này vẫn còn trong hạn free cancellation đến tháng 9 2025 và đã được cancel vào 18/10/2024 ngay sau thời điểm book nhưng vẫn bị apply full charge. Nhờ team check giúp em với nha ạ.
Em cảm ơn team
Myunghwa Lee (Lois)
5/13/2025 12:04 PM
Dear VN team,K24101811394H01/Amiana Resort Nha Trang
Could you check if the booking has been cancelled free of charge ?? It looks like the cancellation fee was incorrectly charged for a reservation that was canceled on the same day it was created. Thanks.

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 #1

Updated by calvin dev 10 months ago

  • Status changed from 신규(New) to 진행(Doing)
  • Estimated time set to 2.00 h
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 #2

Updated by calvin dev 10 months ago

  • Status changed from 진행(Doing) to 완료(Done)
  • % Done changed from 0 to 100
  • Build env. set to Prod

It's old booking, It fixed on PROD

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 #3

Updated by Tracy Tran 10 months ago

  • Status changed from 완료(Done) to 완료성공(Resolve)
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 #4

Updated by calvin dev 10 months ago

  • Due date set to 05/15/2025
  • Start date set to 05/15/2025
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