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VOC support #2444
closed[URGENT/VOC] Request to change the buying rate - K25101312431H01//Ramada Sokcho Hotel
Start date:
11/26/2025
Due date:
11/26/2025
% Done:
100%
Estimated time:
Part:
Build env.:
Prod
Description
Dear Team,
Due to a mapping issue, a price difference has occurred and an additional amount needs to be added.
KR team have confirmed with the hotel and KRAC team that the payment has been canceled.
Please support to change data as below:
V Payment: change to Not Paid
VCC status: change to Fully Cancelled.
V sum Amt: change to 0
Vendor balance: change to 217,882
Files
| image.png (156 KB) image.png | |||
| Screenshot 2025-11-25 082543.png (163 KB) Screenshot 2025-11-25 082543.png | |||
| picture322-1.png (173 KB) picture322-1.png |
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