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VOC support #2444

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[URGENT/VOC] Request to change the buying rate - K25101312431H01//Ramada Sokcho Hotel

Added by Tracy Tran 4 months ago. Updated 3 months ago.

Status:
완료성공(Resolve)
Priority:
높음(High)
Assignee:
Tom Dong
Target version:
v1.0.0
Start date:
11/26/2025
Due date:
11/26/2025
% Done:

100%

Estimated time:
Part:
Build env.:
Prod

Description

Dear Team,

Due to a mapping issue, a price difference has occurred and an additional amount needs to be added.

KR team have confirmed with the hotel and KRAC team that the payment has been canceled.

Please support to change data as below:

V Payment: change to Not Paid
VCC status: change to Fully Cancelled.

V sum Amt: change to 0
Vendor balance: change to 217,882

Files

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image.png (156 KB) image.png Tracy Tran, 11/25/2025 01:24 AM
Screenshot 2025-11-25 082543.png (163 KB) Screenshot 2025-11-25 082543.png Tracy Tran, 11/25/2025 01:26 AM
picture322-1.png (173 KB) picture322-1.png Tom Dong, 11/26/2025 06:44 AM
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 #1

Updated by Tom Dong 3 months ago

  • Due date set to 11/26/2025
  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 11/26/2025
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 #2

Updated by Tom Dong 3 months ago

  • Status changed from 진행(Doing) to QA test
  • Assignee changed from Tom Dong to Tracy Tran
  • % Done changed from 0 to 100
  • Build env. set to Prod
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 #3

Updated by Tracy Tran 3 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong
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 #4

Updated by Tom Dong 3 months ago

update done

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 #5

Updated by Tracy Tran 3 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong

checked

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