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VOC support #2426
closedRe: URGENT - Free cancellation Request - K25102212043H01 // SHIMIZU MASAMI, check-in on 4th NOV
Start date:
11/24/2025
Due date:
11/24/2025
% Done:
100%
Estimated time:
Part:
Build env.:
Prod
Description
Dear VOC and VNOP Team,
We have received the refund for booking K25102212043H01, amounting to VND 800,000, as per our Citi card statement.
Please assist us by changing the buying rate to 0 and updating the payment status to "Not Paid" for the booking K25102212043H01
V Payment: change to Not Paid
Vendor Sum Amt: change to 0
Vendor Revenue Amt: change to 0
Billing Revenue: change to 0
VCC status: change to Fully Cancelled
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