VOC support #2076
closed[Ohmyhotel] New Booking - K25042312241H01
100%
Description
Dear VOC,
The hotel has successfully charged the remaining amount of VND 3,815,000 for booking K25102010287H01 by card, after deducting VND 4,600,000 from booking K25042312241H01.
Regarding booking K25102010287H01, please refer to the image below for Payment report detail from the Citi comm card and assist us with the following:
Changing the Payment status from "Not Paid" to " Fully paid"
Changing the Payment Type from "Prepay/VCC" to " Prepay/Card"
Thank you for your support!
Files
Updated by Tracy Tran 4 months ago
Tracy Tran wrote:
Dear VOC,
The hotel has successfully charged the remaining amount of VND 3,815,000 for booking K25102010287H01 by card, after deducting VND 4,600,000 from booking K25042312241H01.
Regarding booking K25102010287H01, please refer to the image below for Payment report detail from the Citi comm card and assist us with the following:
Changing the Payment status from "Not Paid" to " Fully paid"
Changing the Payment Type from "Prepay/VCC" to " Prepay/Card"Thank you for your support!
V payment = change to Fully paid
Vendor balance = change to 0
Updated by Tracy Tran 4 months ago
- Status changed from QA test to 피드백(Feedback)
- Assignee changed from Tracy Tran to Tom Dong
Dear Tom Dong,
The booking need to be changed is K25102010287H01
Not booking K25042312241H01 cause that is title of email between VNAC team and hotel for deduction only.
