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VOC support #1580
closed[VOC] REQUEST TO CHANGE RATE: K25071710332H01 // 558493771
Start date:
09/16/2025
Due date:
09/16/2025
% Done:
100%
Estimated time:
1.00 h
Part:
Build env.:
Prod
Description
Dear Tom
Kindly help us to change buying rate of this booking K25071710332H01 // 558493771 as follows :
Vendor Add Amount: - 80,975,872
Vendor Sum Amt: 87,504,128
Vendor Revenue Amt:
Billing Revenue:
VCC amount should be changed also:
Reason: Due to incidental issue during the guest's stay, the hotel agreed to refund 80,975,872 VND and deduction successfully to OMH.
Should you need any further assistances, please do not hesitate to contact us.
Thank you & Best regards,
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