VOC support #1580
closed[VOC] REQUEST TO CHANGE RATE: K25071710332H01 // 558493771
100%
Description
Dear Tom
Kindly help us to change buying rate of this booking K25071710332H01 // 558493771 as follows :
Vendor Add Amount: - 80,975,872
Vendor Sum Amt: 87,504,128
Vendor Revenue Amt:
Billing Revenue:
VCC amount should be changed also:
Reason: Due to incidental issue during the guest's stay, the hotel agreed to refund 80,975,872 VND and deduction successfully to OMH.
Should you need any further assistances, please do not hesitate to contact us.
Thank you & Best regards,
Files
Updated by Tracy Tran 6 months ago
Kindly help us to change buying rate of this booking K25071710332H01 // 558493771 as follows :
Vendor Add Amount: - 80,975,872 VND
Vendor Sum Amt: 87,504,128 VND
Vendor Revenue Amt: 13,982,714 VND
Billing Revenue: 513.34 USD
VCC amount should be 87,504,128 VND
Updated by Tracy Tran 6 months ago
- File Screenshot 2025-09-16 181046.png Screenshot 2025-09-16 181046.png added
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Tom Dong
Checked on PROD OK
