결함(Bug) #1091: [VOC] Fail booking not exist on Alice. - VOC - Redmine

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결함(Bug) #1091

closed

[VOC] Fail booking not exist on Alice.

Added by ziniy Kang 7 months ago. Updated 7 months ago.

Status:

완료성공(Resolve)

Priority:

보통(Normal)

Assignee:

Target version:

Start date:

08/08/2025

Due date:

08/08/2025

% Done:

100%

Estimated time:

1.00 h

Part:

Build env.:

Prod

Description

857921 - Fleur de Lys Resort & Spa Long Hai
This booking is having fail booking from Ctrip but it does not exist on Alice these days. VNOP would like to check is there any case that the booking will be existed on hotel side or not? And whether this issue come from our side or agent side?
Ex: Booking 1128140880950295 (channel number)

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image.png (218 KB) image.png		ziniy Kang, 08/06/2025 06:40 AM
image.png (24 KB) image.png		Tracy Truong, 08/11/2025 06:47 AM

Related issues

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#1

Updated by Daniel Do 7 months ago

Assignee changed from Daniel Do to Dan Hoang

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#2

Updated by Daniel Do 7 months ago

Assignee changed from Dan Hoang to Daniel Do

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#3

Updated by Daniel Do 7 months ago

Due date set to 08/08/2025
Status changed from 신규(New) to 진행(Doing)
Start date set to 08/08/2025
Estimated time set to 1.00 h
Build env. set to Prod

There is an error when the vendor changes the hotel to a new one, causing the booking to fail.
I have fixed data on PROD to booking success.

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#4

Updated by Daniel Do 7 months ago

Status changed from 진행(Doing) to 완료(Done)
% Done changed from 0 to 100

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#5

Updated by Dan Hoang 7 months ago

Related to 결함(Bug) #1127: [bug] Clear child policy when delete hotel mapping added

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#6

Updated by ziniy Kang 7 months ago

Assignee changed from Daniel Do to Tracy Truong

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#7

Updated by Tracy Truong 7 months ago

File image.png image.png added
Status changed from 완료(Done) to 완료성공(Resolve)
Assignee changed from Tracy Truong to Daniel Do

ALready had new booking from Ctrip Vietnam & display on Alice also.
Waiting to fix & apply this rule for all hotels

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