Actions
VOC support #924
closed[VOC]: Rate change request booking A25070549944 // K25070511780H01
Start date:
07/23/2025
Due date:
07/23/2025
% Done:
100%
Estimated time:
2.00 h
Part:
Build env.:
Prod
Description
Kindly help us to amend the rates of this booking A25070549944 // K25070511780H01 as follows :
Original Vendor Sum Amt: 331,500 KRW
New Vendor Sum Amt: 0
Original Vendor Revenue Amt: 14,633 KRW
New Vendor Revenue Amt: 346,133 KRW
Original Billing Revenue: 1,565 JPY
New Billing Revenue: 37,0202 JPY
VCC status : Approved => Cancelled ( KR Team confirm they received the VCC cancellation receipt from hotel )
Other information is unchanged.
Reason : The hotel agreed to free cancellation but there was no confirm from agent, hotel accidentally charged VCC and now agreed to cancel booking for free, KR Team received the VCC cancellation receipt from hotel and confirm to change buying rate to 0 first.
Actions
