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VOC support #911

closed

[VOC]HIGH: [Urgent][VOC] Request to log - K25062610562H01 Hikari

Added by ziniy Kang 8 months ago. Updated 3 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Daniel Do
Target version:
v1.0.0
Start date:
07/21/2025
Due date:
12/04/2025
% Done:

100%

Estimated time:
1.00 h
Part:
Build env.:
Prod

Description

This OMH booking, there is 1 room.
But on Hikari, there are 2 rooms, and Hikari requested the system log regarding this booking.
Please kindly provide the log to check issue.

Files

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picture958-1.png (192 KB) picture958-1.png ziniy Kang, 07/21/2025 04:28 AM
2025-07-21_133709.png (84.7 KB) 2025-07-21_133709.png Daniel Do, 07/21/2025 06:38 AM
2025-07-21_134247.png (84.9 KB) 2025-07-21_134247.png Daniel Do, 07/21/2025 06:44 AM
picture456-1.png (32.4 KB) picture456-1.png ziniy Kang, 12/04/2025 05:08 AM
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 #1

Updated by Daniel Do 8 months ago

Base on log, their request booking for rate plan code 1 room: 280554|2^0.
But price and data rooms is 2 rooms.

They need send rate plan code like that: 280554|2^0/2^0
Sample

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 #2

Updated by Daniel Do 8 months ago

  • Due date set to 07/21/2025
  • Status changed from 신규(New) to 완료(Done)
  • Start date set to 07/21/2025
  • % Done changed from 0 to 100
  • Estimated time set to 1.00 h
  • Build env. set to Prod
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 #3

Updated by Tracy Tran 8 months ago

  • Status changed from 완료(Done) to 피드백(Feedback)

Need to check and fix again as discussion.

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 #4

Updated by ziniy Kang 3 months ago

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