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VOC support #909

closed

[VOC]: Request for problem resolution 1001450 - Park Hotel Kyoto Oike

Added by ziniy Kang 8 months ago. Updated 8 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Daniel Do
Target version:
v1.0.0
Start date:
07/21/2025
Due date:
07/21/2025
% Done:

100%

Estimated time:
3.00 h
Part:
Build env.:
Prod

Description

Please support to check case 2 as below:

1001450 - Park Hotel Kyoto Oike
All promotion do not display from 17th Nov 2025.

Before 16th Nov 2025, promotion display as normal.
When JP team check , it cannot be search before 14th Nov 2025. It seem that there is a condition which we cannot check on UI.

Currently, user stopsell all promotion. FYI

Files

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image.png (130 KB) image.png ziniy Kang, 07/21/2025 04:04 AM
2025-07-21_161112.png (11.3 KB) 2025-07-21_161112.png Daniel Do, 07/21/2025 09:13 AM
2025-07-21_161223.png (38 KB) 2025-07-21_161223.png Daniel Do, 07/21/2025 09:14 AM
image.png (149 KB) image.png Daniel Do, 07/24/2025 02:02 AM
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 #1

Updated by Daniel Do 8 months ago

  • Due date set to 07/21/2025
  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 07/21/2025
  • % Done changed from 0 to 40
  • Estimated time set to 2.00 h
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 #2

Updated by Daniel Do 8 months ago

I just found the logic has been apply for Admin Site only and don't know why.

If the check-in date is more than 119 days away, only show plans or promotions that are refundable.

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 #3

Updated by Daniel Do 8 months ago

  • Status changed from 진행(Doing) to 완료(Done)
  • % Done changed from 40 to 100
  • Estimated time changed from 2.00 h to 3.00 h
  • Build env. set to Prod
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 #4

Updated by ziniy Kang 8 months ago

  • Assignee changed from Daniel Do to Tracy Tran
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 #5

Updated by Tracy Tran 8 months ago

  • Assignee changed from Tracy Tran to ziniy Kang

Informed JP team about this restriction. This case can be solved.

Dear ziniy Kang Kang,
Please check with Planning Team and HQ if we can open this restriction or not and process.

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 #6

Updated by Daniel Do 8 months ago


PROD has effected

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 #7

Updated by ziniy Kang 8 months ago

  • Status changed from 완료(Done) to 완료성공(Resolve)
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 #8

Updated by ziniy Kang 8 months ago

  • Status changed from 완료성공(Resolve) to 완료(Done)
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 #9

Updated by ziniy Kang 8 months ago

  • Status changed from 완료(Done) to 완료성공(Resolve)
  • Assignee changed from ziniy Kang to Daniel Do
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