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VOC support #3138

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Request Change Payment Status & Buying Rate// Booking K25122910632H01

Added by Tracy Tran 25 days ago. Updated 12 days ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
02/25/2026
Due date:
02/25/2026
% Done:

100%

Estimated time:
Part:
Build env.:
Prod

Description

Dear Team,

Booking K25122910632H01

Hotel accepted free cancellation, VCC has been charged, it will be deducted for next booking. Rate need to be changed.

Please support to update data as below:

V payment: change to Not Paid
Vendor Sum Amt: change to 0
Vendor Add Amt: change to -6,720,000
Billing Revenue: change to 275.97


Files

image.png (156 KB) image.png Tracy Tran, 02/13/2026 05:04 AM
3138.png (180 KB) 3138.png Tracy Tran, 02/25/2026 10:02 AM
picture450-1.png (178 KB) picture450-1.png Tom Dong, 02/25/2026 10:28 AM
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