VOC support #3131
closedFW: 室タイプ連動につきまして - たびのホテル石狩様 - [オーマイホテルより] 1001671 - Tabino Hotel Ishikari
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Description
Dear Team,
1001671 - Tabino Hotel Ishikari
The red frame required for room type mapping is not appearing.
JP team contacted TL-lincoln to check and got confirmation from TL-Lincoln that the files were successfully output from TL-Lincoln and retrieved on our company’s side.
File name: Roomtype_Master_20260204_0000001941.csv
Retrieved at: 2026-02-04 02:55:44.543
Status: Retrieved
File name: Roomtype_Master_Diff_202602041113_0000008272.csv
Retrieved at: 2026-02-04 11:16:00.139
Status: Retrieved
File name: Roomtype_Master_20260205_0000001942.csv
Retrieved at: 2026-02-05 03:03:39.961
Status: Retrieved
File name: Roomtype_Master_20260206_0000001943.csv
Retrieved at: 2026-02-06 03:09:49.134
Status: Retrieved
So, they request us to check the retrieval status on our side.
Please check this case.
Files
Updated by Daniel Do 14 days ago
- File Screenshot 2026-02-24 112407.png Screenshot 2026-02-24 112407.png added
- File Screenshot 2026-02-24 113033.png Screenshot 2026-02-24 113033.png added
We didn't found mapping hotel code when pulling all data hotels and rooms
Updated by Tracy Tran 14 days ago
- Status changed from 완료(Done) to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
Informed JP team anout wronf mapping code by user.
