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VOC support #3048

closed

Allotment change request booking K26012511811H01

Added by Tracy Tran about 1 month ago. Updated about 1 month ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
02/04/2026
Due date:
02/04/2026
% Done:

100%

Estimated time:
Part:
Build env.:
Prod

Description

Dear Team

Kindly help us to amend the allotment of Shared Rate: 100483 of this hotel 235485 - Smile Hotel PREMIUM SAPPOROSUSUKINO as follows :

132391 | Standard Double Room Non Smoking
2026 January 25: 0/5 => 0/4

Other information is unchanged.

Reason : Booking K26012511811H01 hotel allowed free cancellation after passing the dates so it’s not possible to cancel on system, and hotel cancelled manually. We need to deduct the allotment accordingly to prevent discrepancy.

Please do not hesitate to contact us if you need any further assistances.

Thank you and best regards,

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