VOC support #3043
closedExclusive Allotment Change Request 886622 - Seaesta Hotel Nha Trang
100%
Description
Dear ,VOC GROUP
Kindly help us to amend the Exclusive allotment: 109613 for this hotel 886622 - Seaesta Hotel Nha Trang as per below:
Room: 1269008 |
Deluxe Double City View - ALTM
2026 January 31: 0/5 = > 1 / 5
1269009 | Deluxe Twin City View - ALTM
2026 January 26: 0/6 => 0/5
January 27: 0/6 => 0/5
January 28: 0/6 => 0/5
January 29: 0/6 => 0/5
2026 February 23: 0/5 => -1/5
February 24: 0/4 => 0/5
February 25: 0/4 => 0/5
February 26: 0/4 => 0/5
Other information is unchanged.
Reason : Booking K25121512033H01 Deluxe Double was agreed by SCM to cancel 1 room without allotment revised on 31/1 yet, so we need to return 1 room allotment on that date.
Booking K25122310108H01 Deluxe Twin was agreed by SCM to change from Jan 26 – 30 => February 23 – 27, 2026. Allotment was added and deducted in advanced to prevent overbooking, now we need to retun the allotment like the Ellis sold bookings. 23/2 was overbooked due to booking K26010811449H01 so it is minus 1.