VOC support #2985
closed
Unable to complete payment for billing on Ellis
Added by Tracy Tran about 2 months ago.
Updated about 1 month ago.
Description
Dear Tom,
Please support to check this case.
As you can see on the picture, the amount of selected billing is incorrect when using "Paid" which is casusing an issue that KRAC team could not complete the billing payment.
Files
- Due date set to 01/22/2026
- Status changed from 신규(New) to 진행(Doing)
- Start date set to 01/22/2026
- Status changed from 진행(Doing) to 완료(Done)
- % Done changed from 0 to 100
- Build env. set to Staging
- Status changed from 완료(Done) to QA test
- Assignee changed from Tom Dong to Tracy Tran
- Status changed from QA test to 완료(Done)
- Assignee changed from Tracy Tran to Tom Dong
Checked on Staginf with above invoices.
Confirmed by Josh
- Status changed from 완료(Done) to 확인(Confirmed)
- Status changed from 확인(Confirmed) to QA test
- Assignee changed from Tom Dong to Tracy Tran
- Build env. changed from Staging to Prod
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Tom Dong
No more same case to check on PROD.
MOnitor when it have same case.
Also available in: Atom
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