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VOC support #2985

closed

Unable to complete payment for billing on Ellis

Added by Tracy Tran about 2 months ago. Updated about 1 month ago.

Status:
완료성공(Resolve)
Priority:
높음(High)
Assignee:
Target version:
Start date:
01/22/2026
Due date:
01/22/2026
% Done:

100%

Estimated time:
Part:
Build env.:
Prod

Description

Dear Tom,

Please support to check this case.

As you can see on the picture, the amount of selected billing is incorrect when using "Paid" which is casusing an issue that KRAC team could not complete the billing payment.


Files

image.png (129 KB) image.png Tracy Tran, 01/22/2026 06:38 AM
Actions #1

Updated by Tom Dong about 2 months ago

  • Due date set to 01/22/2026
  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 01/22/2026
Actions #2

Updated by Tom Dong about 2 months ago

Branch created: `develop-vn/tom/voc-support-2985-unable-to-complete-payment-for-billing-on-ellis`

Repository: oh-admin
Workspace: ohmyhotel
Bitbucket URL: https://bitbucket.org/ohmyhotel/oh-admin/branch/develop-vn/tom/voc-support-2985-unable-to-complete-payment-for-billing-on-ellis

Actions #3

Updated by Tom Dong about 2 months ago

  • Status changed from 진행(Doing) to 완료(Done)
  • % Done changed from 0 to 100
  • Build env. set to Staging
Actions #4

Updated by Tom Dong about 2 months ago

  • Status changed from 완료(Done) to QA test
  • Assignee changed from Tom Dong to Tracy Tran
Actions #5

Updated by Tracy Tran about 2 months ago

  • Status changed from QA test to 완료(Done)
  • Assignee changed from Tracy Tran to Tom Dong

Checked on Staginf with above invoices.
Confirmed by Josh

Actions #6

Updated by ziniy Kang about 1 month ago

  • Status changed from 완료(Done) to 확인(Confirmed)
Actions #7

Updated by Tom Dong about 1 month ago

  • Status changed from 확인(Confirmed) to QA test
  • Assignee changed from Tom Dong to Tracy Tran
  • Build env. changed from Staging to Prod
Actions #8

Updated by Tracy Tran about 1 month ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong

No more same case to check on PROD.
MOnitor when it have same case.

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