VOC support #2976
closedCreate New Booking Not Reflecting Reopened Traders Immediately
100%
Description
Dear Team,
Recently, we have noticed that when reopening previously closed Traders, it now takes a significantly longer time before we are able to create reservations via “Create New Booking.”
In the past, bookings could be created almost immediately after reopening, but lately there seems to be a noticeable time lag.
For example, this issue can be observed with 169449 – Smile Hotel Mito.
We reopened the Dynamic Trader a few minutes ago; however, the hotel is still not reflected in “Create New Booking.”
Could you please let us know whether this issue can be improved or if there is any way to reduce the delay?
Thank you very much for your support.
We look forward to your guidance.
Thanks & Best regards,
Files
Updated by Daniel Do about 2 months ago
- File image.png image.png added
- Due date set to 01/23/2026
- Status changed from 신규(New) to 완료(Done)
- Assignee changed from Daniel Do to Tracy Tran
- Start date set to 01/23/2026
- % Done changed from 0 to 100
- Estimated time set to 0.20 h
- Build env. set to Prod
Maybe Temairazu delay push dynamic data to the Ellis.
Now, it's all ok.
Updated by ziniy Kang about 2 months ago
- Assignee changed from Tracy Tran to Daniel Do
Updated by Tracy Tran about 1 month ago
- Status changed from 완료(Done) to 완료성공(Resolve)
Informed JP team
