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VOC support #2959
closedAbout the allocation notation
Start date:
01/21/2026
Due date:
01/21/2026
% Done:
100%
Estimated time:
0.50 h
Part:
Build env.:
Prod
Description
Dear Team
K26011610345H01 // 186055 - Toyoko Inn JR Kobe Station Kita
According to the hotel, the allocation was closed on March 20th, but reservations were made.
I would like you to check the sales history for this day as of January 16th.
I could not check on Ellis by history function as the room has been stopsell/inactive.
Please support to check log.
Files
Updated by Daniel Do about 2 months ago
- File Screenshot 2026-01-21 104456.png Screenshot 2026-01-21 104456.png added
- Due date set to 01/21/2026
- Status changed from 신규(New) to QA test
- Assignee changed from Daniel Do to Tracy Tran
- Start date set to 01/21/2026
- % Done changed from 0 to 100
- Estimated time set to 0.50 h
- Build env. set to Prod
Based on database data:
The first booking arrived at 2026-01-16 01:29:53
Then, at 2026-01-16 09:30:10, the hotel entered the change sale stop.
If the booking arrives later, the LAST_UPDATE_DATETIME for check-in on 20/03/2026 will be the same as the booking date.
Updated by Tracy Tran about 2 months ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
informed JP team
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