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VOC support #2918
closed[VOC] Different meal plan between RX and Ellis, booking K26011312442H01
Start date:
01/15/2026
Due date:
01/15/2026
% Done:
100%
Estimated time:
Part:
Build env.:
Prod
Description
Dear Team, K26011312442H01/Yukai Resort Unzenonsen Unzen Toyokan
This booking is Half board from RTX (3rd party) but it shows only Breakfast on Ellis and our B2C site. Please kindly check whether it would be possible to display the meal plan as Half Board instead of Breakfast on Ellis and our B2C site since it makes guest confused. Thanks.
*Meal type confirmed by RTX (3rd party) is as below.
Supplier Description: [Non-smoking] Standard Japanese-style room with indoor bath [Standard] [Japanese room] [Non-smoking] [Lake view] [1 Night with 2 Meals Included] Open-Air Bath with Spectacular Views - Basic Buf [Breakfast] [Dinner]
Meal type: Half board included
*Guest Voucher
*B2C Site
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