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개선(improvement) #2645

closed

VCC cancel while new VCC setting under different Bank issue.

Added by Tracy Tran 3 months ago. Updated about 2 months ago.

Status:
완료성공(Resolve)
Priority:
높음(High)
Assignee:
Target version:
Start date:
12/17/2025
Due date:
12/17/2025
% Done:

100%

Estimated time:
Part:
Build env.:
Prod

Description

Case: K25120711507H01
Old setting is VCC under Hana card. VCC issued under prepaid Hana.
New setting is VCC under Citi card. VCC issued under Citi card.
Account team cancelled old VCC which is belong Hana Card while the new setting has been setup.
Causing unable to cancel VCC due to different issue bank.

==> Please check and improve this case by allowing cancel old vcc eventhough the new setting (different bank issue) is active.


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Related issues

Related to VOC - VOC support #2637: [Error] VCC status완료성공(Resolve)Tom Dong12/16/202512/16/2025

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