VOC support #2637: [Error] VCC status - VOC - Redmine

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VOC support #2637

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[Error] VCC status

Added by Tracy Tran 3 months ago. Updated about 2 months ago.

Status:

완료성공(Resolve)

Priority:

높음(High)

Assignee:

Tom Dong

Target version:

v1.0.0

Start date:

12/16/2025

Due date:

12/16/2025

% Done:

100%

Estimated time:

Part:

Build env.:

Prod

Description

Dear Tom,

Dear Team,

Could you please check the status of VCC below? The status hasn’t changed even though KRAC team cancel and re-issue these.

K25120711507H01, K25120712089H01, K25091611584H01, K25120710857H01

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image.png (59.1 KB) image.png		Tracy Tran, 12/16/2025 04:40 AM
picture212-1.png (42 KB) picture212-1.png	Mapping	Tom Dong, 12/16/2025 05:17 AM
picture212-2.png (110 KB) picture212-2.png	VCC info create	Tom Dong, 12/16/2025 05:17 AM

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Updated by Tom Dong 3 months ago

Due date set to 12/16/2025
Status changed from 신규(New) to 진행(Doing)
Start date set to 12/16/2025

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Updated by Tom Dong 3 months ago

File picture212-1.png picture212-1.png added
File picture212-2.png picture212-2.png added

Chị Tracy, kiểm tra lại giúp em VCC Mapping của khách sạn Shilla Stay Busan Gimhae Airport (Noksan)
Hiện tại em đang thấy VCC Type Map: Credit-Citi (KR) -> Nhưng tạo VCC là HANA
Mapping
VCC info create

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Updated by Tom Dong 3 months ago

Status changed from 진행(Doing) to QA test
Assignee changed from Tom Dong to Tracy Tran
% Done changed from 0 to 100
Build env. set to Prod

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Updated by Tracy Tran 3 months ago

Status changed from QA test to 피드백(Feedback)
Assignee changed from Tracy Tran to Tom Dong

VCC cũ tạo ngày 7 Dec dưới hana là đúng rồi, do vcc setup cho ks này tại thời điểm đó là hana.
KRAC team cancel vcc cũ, đồng thời setup vcc mới là citi và tạo vcc mới dưới citi là đúng lun rồi.

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