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VOC support #2583
closedRequest to reset extranet password
Start date:
12/10/2025
Due date:
12/10/2025
% Done:
100%
Estimated time:
0.50 h
Part:
Build env.:
Prod
Description
Dear Team
When I changed the email address in this field to my email address and attempted to reset the password, an alert was triggered.
All other properties were reset without any issues.
Could you please check and proceed with enabling the password reset for the three properties listed below as well?
1. Hotel Villa Fontaine Tokyo – Jimbocho
2. Hotel Villa Fontaine Grand Tokyo Ariake
3. Villa Fontaine Kobe - Sannomiya
Files
| image008.png (45.4 KB) image008.png | |||
| image007.png (64.7 KB) image007.png | |||
| image001.png (46.2 KB) image001.png | |||
| Screenshot 2025-12-10 164433.png (11.2 KB) Screenshot 2025-12-10 164433.png |
Updated by Daniel Do 3 months ago
- File Screenshot 2025-12-10 164433.png Screenshot 2025-12-10 164433.png added
- Due date set to 12/10/2025
- Status changed from 신규(New) to 완료(Done)
- Assignee changed from Daniel Do to Tracy Tran
- Start date set to 12/10/2025
- % Done changed from 0 to 100
- Estimated time set to 0.50 h
- Build env. set to Prod
They have spaces when entering the email value. 
Please try again!
Updated by Tracy Tran 3 months ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
checked
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