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VOC support #2527

closed

Date change request booking K25111312398H01 // 704276152342

Added by Tracy Tran 3 months ago. Updated 3 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Daniel Do
Target version:
v1.0.0
Start date:
12/04/2025
Due date:
12/04/2025
% Done:

100%

Estimated time:
0.20 h
Part:
Build env.:
Prod

Description

Dear ,VOC GROUP

Kindly help us to amend the dates of this booking K25111312398H01 // 704276152342 as follows :

Original dates : 2025/12/02 - 2025/12/08 (6 nights)

New dates : 2025/12/02 - 2025/12/03 (1 night)

Add booking to Qunar USD Invoice. 756669 2025/12/01 ~ 2025-12-07

Other information is unchanged.

Reason : The guest requested to amend the dates, hotel and agent confirmed the date change and refund last 5 nights.

Please do not hesitate to contact us if you need any further assistances.

Thank you and best regards,

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 #1

Updated by Daniel Do 3 months ago

  • Due date set to 12/04/2025
  • Status changed from 신규(New) to QA test
  • Assignee changed from Daniel Do to Tracy Truong
  • Start date set to 12/04/2025
  • % Done changed from 0 to 100
  • Estimated time set to 0.20 h
  • Build env. set to Prod
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 #2

Updated by Tracy Tran 3 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Truong to Daniel Do

Checked

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