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VOC support #2466
closedChange number of rooms request booking 1989235627983507456 // K25111411979H01
Start date:
11/26/2025
Due date:
11/26/2025
% Done:
100%
Estimated time:
0.20 h
Part:
Build env.:
Prod
Description
Dear Mr. Daniel
Kindly help us to amend the number of rooms of this booking 1989235627983507456 // K25111411979H01 as follows :
Original number of rooms: 2 => 1
Guest names: liang yiyuanliang dunqi
=>liang yiyuan
Other information is unchanged.
Reason : The guest requested to cancel 1 room of liang dunqi, hotel and agent confirmed the 2 room refund accordingly. JP requested for new amount of rooms be reflected on the system and resend to hotel through CMS.nd
Please do not hesitate to contact us if you need any further assistances.
Thank you and best regards,
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