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VOC support #1463
closed[VOC]CHANGE DATE REQUEST// BOOKING K25053110370H01// 999240351427725
Start date:
09/10/2025
Due date:
09/10/2025
% Done:
100%
Estimated time:
0.10 h
Part:
Build env.:
Prod
Description
Dear Mr. Daniel,
Kindly help us to amend the dates of this booking K25053110370H01// 999240351427725 as below :
Check-in date: September 13, 2025
Check-out date: September 14, 2025
Others: Please add this booking into Invoice No. 752279
Reason: The guest requested to change dates, the hotel agreed, and the agent confirmed this amendment.
Please do not hesitate to contact us if you need any further assistance.
Thank you and best regards,
Files
| picture901-1.png (71.3 KB) picture901-1.png | |||
| picture901-2.png (105 KB) picture901-2.png |
Updated by Tracy Tran 6 months ago
- Status changed from 완료(Done) to QA test
- Assignee changed from Daniel Do to Tracy Truong
Updated by Tracy Truong 6 months ago
- File picture901-1.png picture901-1.png added
- File picture901-2.png picture901-2.png added
- Assignee changed from Tracy Truong to Tracy Tran
Check in/out date already changed
@Tracy Tran : Booking didn't added into invoice No. 752279 yet, please add
Updated by Tracy Tran 6 months ago
- Assignee changed from Tracy Tran to Tracy Truong
Updated by Tracy Truong 6 months ago
- Assignee changed from Tracy Truong to Tracy Tran
Updated by Tracy Tran 6 months ago
- Status changed from QA test to 완료성공(Resolve)
Mistaken from user
This booking belong to invoice 752281, not 752279. No need to change invoice. Solved case
Updated by Tracy Tran 6 months ago
- Assignee changed from Tracy Tran to Daniel Do
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