VOC

687083 - Hound Hotel Busan Station

Following the promotion setup request last Fri, we confirmed that the discount and dynamic rates were applied correctly.

However, last Sat, a total of three bookings were created with the 90-day Early Bird 52% discount: one on Agoda (K25083010572H01) and two on Trip.com (K25082911811H01, K25083010376H01).

We confirmed that the promotion was correctly set at 52% for Dynamic rates only, and surrounding dates’ BAR rates were also correct. We conducted two test bookings (K25083010827H01, K25083010810H01), and the test reservations were processed correctly.

All promotions are currently closed, and on Monday, we will attach the logs received from Sanha upon request.

Bookings:
K25083010572H01 - Agoda
K25083010376H01 - Trip
K25082911811H01 - Trip

Test Bookings:
K25083010827H01 - Test
K25083010810H01 - Test

In the photos below, the first image shows the currently set rates, the second image shows the rates when the 90-day Early Bird 52% discount is applied, and the last image shows the rates that were incorrectly applied with the 90-day Early Bird 52% discount.