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VOC support #1146
closedMapping Issue - 02 bed group setting on Alice but agent confirmed 1 bedtype sent to them.
Start date:
09/04/2025
Due date:
09/04/2025
% Done:
100%
Estimated time:
4.00 h
Part:
Build env.:
Dev
Description
Dear Team,
Nhờ Team check log giúp em ks này
Hotel info: 1001369 Seaside Boutique Hotel Nha Trang Beach
Room info: RAA15645 Deluxe Sea View
Bên mình setup bedtype trên Alice là 1 Double or 2 Single. Nhưng Qunar nói chỉ nhận được 1 Double nên bắt mình chịu compensation do khách book double nhưng lại phải check in 2 Single ạ 
Files
| image.png (33.7 KB) image.png | |||
| Screenshot 2025-08-12 145856.png (172 KB) Screenshot 2025-08-12 145856.png |
Related issues
Updated by ziniy Kang 6 months ago
- Status changed from 완료(Done) to QA test
- Assignee changed from Daniel Do to Tracy Truong
Updated by Tracy Truong 6 months ago
- Assignee changed from Tracy Truong to Tracy Tran
Dear Tracy, please handle this case
Updated by Tracy Tran 6 months ago
- Assignee changed from Tracy Tran to Tracy Truong
Updated by Tracy Truong 6 months ago
- Assignee changed from Tracy Truong to Tracy Tran
Updated by Tracy Tran 6 months ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
Mr. joseph will create new task for fixing this issue.
The result of this case has been handled by Content and OP team.
Updated by Dan Hoang 6 months ago
- Related to 결함(Bug) #1612: [issue] Qunar mapping bedtype issue added
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