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VOC support #1137
closed[VOC]HIGH: [Request] K25070210782H01
Start date:
08/12/2025
Due date:
08/12/2025
% Done:
100%
Estimated time:
3.00 h
Part:
Build env.:
Prod
Description
Please support to check and change the data for this booking.
Booking K25070210782H01
Seller: 200038 - Business Trip in Japan
Request change rate:
Selling rate should be JPY instead of KRW. Because this seller just sell in JPY only. Therefore, selling rate should be as below:
Billing Currency: must be JPY
Currency Convert Rate: must be 1
Billing Net Amt: must be 23,800
Billing Product Amt: must be 23,800
Billing Sum Amt: must be 23,800
Billing Revenue: must be 0
2. Request to investigate issue:
This seller is always selling in JPY as this channel was created for booking of business trip in Japan. It could not be sell in other currency. However, this booking occurred under KRW.. Please check it.
Files
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| picture339-2.png (99.5 KB) picture339-2.png | |||
| image.png (266 KB) image.png | |||
| image.png (101 KB) image.png |
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