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VOC support #1119
closed[VOC]: [VOC] Change buying rate - K25072111573H01 // Hotel Homers
Start date:
08/08/2025
Due date:
08/08/2025
% Done:
100%
Estimated time:
2.00 h
Part:
Build env.:
Prod
Description
Booking K25072111573H01
KR team request to change buying rate to 0. VCC has been charged then cancelled as you can check the attached file.
However, since Alice recorded it as fully paid when the hotel charge our VCC but it did not revert status when the VCC has been cancelled due to manual cancelled.
Therefore, please support to check and update data for this booking as below:
Payment status: change to Not Paid
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