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VOC support #1116

closed

[VOC]: Date change request booking 4999006182820053160 // K25080112122H01

Added by ziniy Kang 7 months ago. Updated 7 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
08/07/2025
Due date:
08/07/2025
% Done:

100%

Estimated time:
0.10 h
Part:
Build env.:
Prod

Description

Please support to change data as below:

Booking K25080112122H01
Original: 2025/09/25 - 2025/09/27 (2 nights)

Change to: 2025/09/24 - 2025/09/26 (2 nights)

Hardblock allotment: please update allotment for
2025/09/24 please deduct 1 allotment
2025/09/26 please add 1 allotment

Reason : The guest requested to amend the dates, SCM, hotel and agent confirmed the date change for same rate, we need to update hardblock allotment accordingly.


Files

image.png (74.3 KB) image.png ziniy Kang, 08/07/2025 04:03 AM
image.png (61.5 KB) image.png Tracy Truong, 08/07/2025 07:51 AM
image.png (82.8 KB) image.png Tracy Truong, 08/07/2025 07:52 AM
image.png (53.9 KB) image.png Tracy Truong, 08/07/2025 08:53 AM
Actions #1

Updated by Daniel Do 7 months ago

  • Due date set to 08/07/2025
  • Status changed from 신규(New) to 완료(Done)
  • Start date set to 08/07/2025
  • % Done changed from 0 to 100
  • Estimated time set to 0.10 h
  • Build env. set to Prod
Actions #2

Updated by ziniy Kang 7 months ago

  • Assignee changed from Daniel Do to Tracy Truong
Actions #3

Updated by Tracy Truong 7 months ago


Wrong check out date, please fix it

HB allotment has been changed => ok

Actions #4

Updated by Daniel Do 7 months ago

Fixed

Actions #5

Updated by Tracy Truong 7 months ago

  • File image.png image.png added
  • Status changed from 완료(Done) to 완료성공(Resolve)


re-checked, ok

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