VOC support #2987
Updated by Tom Dong about 1 month ago
Dear Tom,
As you know that our system could not issue billing with minus amount. However, JPAC team informed that We were not able to issue the billing by combining it with other bookings.
In accounting practice, when an error is found in the amount of a past booking, it is common not to modify the original data. Instead, the incorrect amount is recorded as a negative entry and the correct amount is recorded as a positive entry.
This is because revising the original data would make it difficult to identify the change when reviewing the records later.
Therefore, we would appreciate it if you could enable the system to create payment data even for negative amounts.
Booking K26012111843H01
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Please support to issue billing for this booking.
