VOC support #933
closed[VOC]: Request for confirmation of reservation - 892162 - Crystal Villa Bayside
100%
Description
We made the following test reservation, but it was not imported into Neppan.
An error occurred.
[Reservation information]
892162 - Crystal Villa Bayside
Reservation number: J25072210001
Date of stay: 2025-08-27 / 1N
Name: test
[Error information]
Cannot invoke "java.lang.Double.intValue()" because the return value of "com.ohmy.api.mapper.dto.booking.hotel.BookingHotelRoomAmountVo.getVendorAmount(String)" is null]
A staff member at Neppan's customer support center said, "Could you please check that there are no problems with the reservation information being returned from Oh My Hotel to Neppan?"
Could you please check that the reservation information is being sent properly from omhmyhotel to Neppan?
Files
Updated by Dan Hoang 8 months ago
- File picture735-1.png picture735-1.png added
- Due date set to 07/23/2025
- Status changed from 진행(Doing) to 완료(Done)
- Assignee changed from Dan Hoang to Tracy Tran
- % Done changed from 0 to 100
Do trước đó contract thiết lập giá cho Net provide là "Yes" nên giá gross không có trong database vậy nên sau khi đổi Net provide từ "Yes" sang "No" thì cần phải báo cho hotel đẩy lại toàn bộ giá khi đó giá sẽ được tính lại dựa trên thiết lập mới
Updated by Tracy Tran 8 months ago
- Status changed from 완료(Done) to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Dan Hoang
Informed JP team
