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VOC support #907

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[VOC]: [System Question] 764481 - Shinjuku Granbell Hotel

Added by ziniy Kang 8 months ago. Updated 8 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
07/21/2025
Due date:
07/21/2025
% Done:

100%

Estimated time:
4.00 h
Part:
Build env.:
Prod

Description

As I informed on TEAM, please process to fix case 1 as below email: V.Selling Net is null, when applied promotion the amount is displaying in minus which is incorrect.
Case 2, it is our logic. I will explain with JP team. No need to process.

1. Auto Promotion - When setting the (-) amount

it's showing something differently.
But There seems to be no problem with the amount sold...
Is there a reason why it's set like this?

2.Whether member promotion is sold or not
Currently, it seems that the promotion with the promotion type set to [Membership Promotion] is not found in Create Booking.
Can you check it out?

One more hotel, 327376 - Sotetsu Grand Fresa Tokyo - Bay Ariake


Files

picture308-1.png (79.5 KB) picture308-1.png ziniy Kang, 07/21/2025 04:03 AM
picture308-2.png (84.9 KB) picture308-2.png ziniy Kang, 07/21/2025 04:03 AM
picture308-3.png (39.5 KB) picture308-3.png ziniy Kang, 07/21/2025 04:03 AM
picture308-4.png (67.6 KB) picture308-4.png ziniy Kang, 07/21/2025 04:03 AM
image.png (114 KB) image.png Tracy Tran, 07/21/2025 09:22 AM
image.png (178 KB) image.png Tracy Tran, 07/25/2025 09:10 AM
Actions #1

Updated by Tom Dong 8 months ago

  • Due date set to 07/21/2025
  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 07/21/2025
  • Estimated time set to 4.00 h
Actions #2

Updated by Tom Dong 8 months ago

  • % Done changed from 0 to 100
Actions #3

Updated by Tom Dong 8 months ago

  • Assignee changed from Tom Dong to Tracy Tran
  • Build env. set to Staging

Please check again on STG, thank chi

Actions #4

Updated by Tracy Tran 8 months ago

Checked on Staging ok

Actions #5

Updated by Tom Dong 8 months ago

  • Status changed from 진행(Doing) to 완료(Done)
  • Build env. changed from Staging to Prod
Actions #6

Updated by ziniy Kang 8 months ago

  • Assignee changed from Tom Dong to Tracy Tran
Actions #7

Updated by Tracy Tran 8 months ago

  • File image.png image.png added
  • Status changed from 완료(Done) to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong

Checked on PROD OK

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