결함(Bug) #583
closed[VOC]: Regarding confirmation of cancellation policy - 750103 Soraniwa Terrace Kyoto Bettei
100%
Description
Please support to check below case from JP team.
Booking J25061310004H01
Currently, it has been cancelled and the promotion has been stop sell. FYI.
Please check the following two points regarding this test reservation.
① Although the cancellation policy is "non-refundable," this is not correctly reflected in the test reservation.
② This reservation has not been imported into the hotel. Is there a problem?
Files
| picture059-1.png (161 KB) picture059-1.png | |||
| picture059-3.png (88.1 KB) picture059-3.png | |||
| image.png (157 KB) image.png | |||
| R&A Calendar.png (166 KB) R&A Calendar.png | |||
| Vendor Promotion.png (175 KB) Vendor Promotion.png | |||
| image.png (244 KB) image.png | |||
| picture634-1.png (198 KB) picture634-1.png | J25100210001H01 | ||
| picture634-2.png (190 KB) picture634-2.png | J25100210002H01 |
Updated by Daniel Do 9 months ago
- File image.png image.png added
- Status changed from 신규(New) to 진행(Doing)
- Start date set to 06/16/2025
- % Done changed from 0 to 100
- Estimated time set to 1.00 h
Root cause:
We have a bug when building cancel policy on API precheck
Normally processing: The Non Refundable is prioritized to check before, and then to Plan Cancellation Policy
Pre-check error: Plan Cancellation Policy is checked before, and then to Non Refundable
Updated by ziniy Kang 9 months ago
- Assignee changed from Daniel Do to Tracy Tran
Updated by Tracy Tran 9 months ago
- File Vendor Promotion.png Vendor Promotion.png added
- File R&A Calendar.png R&A Calendar.png added
- Status changed from 완료(Done) to 완료실패(Failed)
- Assignee changed from Tracy Tran to Daniel Do
Set promotion as NRF but there is a different between Rate and allotment Calendar and Vendor promotion.
The booking is still occurred under cancellation policy of Rateplan.
Test Booking on Dev (after changing the promotion to NRF): K25061910001H01
Updated by ziniy Kang 7 months ago
- Assignee changed from Daniel Do to Tracy Tran
Updated by ziniy Kang 5 months ago
- Assignee changed from Tracy Tran to Daniel Do
Updated by ziniy Kang 5 months ago
- Status changed from 완료(Done) to QA test
- Assignee changed from Daniel Do to Tracy Tran
Updated by Tracy Truong 5 months ago
- File picture634-1.png picture634-1.png added
- File picture634-2.png picture634-2.png added
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
Test BK on Prod:
Case 1: Rate plan NRF - Promotion Follow rate plan
BK test: J25100210001H01
Case 2: Rate plan - Refundable - Promotion NRF
BK test: J25100210002H01
=> CXL policy is Non refund , ok
