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결함(Bug) #428

closed

[VOC] K25052810612H01/Walker Hotel Sanchong wrong cancellation policy

Added by Joseph Vo 9 months ago. Updated 5 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
calvin dev
Start date:
06/02/2025
Due date:
06/03/2025
% Done:

100%

Estimated time:
5.00 h
Spent time:
5.00 h
Part:
Build env.:
Prod

Description

Dear Team, K25052810612H01/Walker Hotel Sanchong
This booking was a non-refundable booking, so a 100% cancellation fee have been applied. However, it seems that the cancellation fee was incorrectly applied when the booking was canceled. Please check and confirm.

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picture005-1.png (83.4 KB) picture005-1.png Joseph Vo, 05/30/2025 02:47 AM
picture005-2.png (183 KB) picture005-2.png Joseph Vo, 05/30/2025 02:47 AM
picture005-3.png (71 KB) picture005-3.png Joseph Vo, 05/30/2025 02:47 AM
image.png (47.1 KB) image.png ziniy Kang, 06/23/2025 02:07 AM
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 #1

Updated by calvin dev 9 months ago

  • Status changed from 신규(New) to 진행(Doing)
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 #2

Updated by calvin dev 9 months ago

  • Start date set to 06/02/2025
  • % Done changed from 0 to 70
  • Estimated time set to 5.00 h
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 #3

Updated by calvin dev 9 months ago

Lỗi case non refundable của 3rdparty dida

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 #4

Updated by calvin dev 9 months ago

  • Status changed from 진행(Doing) to 완료(Done)
  • % Done changed from 70 to 100

Please test on staging

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 #5

Updated by ziniy Kang 9 months ago

  • Due date set to 06/03/2025
  • Build env. set to Staging
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 #6

Updated by ziniy Kang 9 months ago

  • Assignee changed from calvin dev to Tracy Tran
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 #7

Updated by Tracy Tran 9 months ago

  • Assignee changed from Tracy Tran to ziniy Kang

Unable to test this case on staging as need to test NRF booking of 3rd party on real data

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 #8

Updated by ziniy Kang 9 months ago

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 #9

Updated by ziniy Kang 9 months ago

  • Assignee changed from ziniy Kang to calvin dev
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 #10

Updated by calvin dev 8 months ago

deployed PROD, waiting booking non-refund of Dida 3rd to check

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 #11

Updated by calvin dev 8 months ago

  • Build env. changed from Staging to Prod
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 #12

Updated by ziniy Kang 8 months ago

  • Assignee changed from calvin dev to Tracy Tran
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 #13

Updated by ziniy Kang 8 months ago

  • Assignee changed from Tracy Tran to Tracy Truong
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 #14

Updated by Tracy Truong 7 months ago

  • Assignee changed from Tracy Truong to Tracy Tran

Please support to check with Dida

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 #15

Updated by Tracy Tran 7 months ago

  • Status changed from 완료(Done) to 보류(Pending)

Still waiting for real case as unable to test on 3rd party side.
Follow up everyday until have real case.

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 #16

Updated by Tracy Tran 5 months ago

  • Status changed from 보류(Pending) to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to calvin dev

Closed case.
New issue will be created new task

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