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결함(Bug) #419

closed

[Ohmyhoteldotbiz] No Data in Downloaded Excel File

Added by Kelly Nguyen 10 months ago. Updated 9 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
05/29/2025
Due date:
05/29/2025
% Done:

100%

Estimated time:
2.00 h
Part:
Build env.:
Prod

Description


Files

picture057-1.png (203 KB) picture057-1.png Kelly Nguyen, 05/29/2025 01:04 AM
picture057-2.png (137 KB) picture057-2.png Kelly Nguyen, 05/29/2025 01:04 AM
이미지.png (114 KB) 이미지.png Lexi Kim, 05/29/2025 02:41 AM
이미지 (1).png (193 KB) 이미지 (1).png Lexi Kim, 05/29/2025 02:42 AM
Bookings.xls (4.69 KB) Bookings.xls ziniy Kang, 06/10/2025 04:05 AM
2025-06-10_14-40-02.PNG (160 KB) 2025-06-10_14-40-02.PNG Anonymous, 06/10/2025 07:51 AM
2025-06-10_14-41-11.PNG (124 KB) 2025-06-10_14-41-11.PNG Anonymous, 06/10/2025 07:51 AM
Actions #1

Updated by Lexi Kim 10 months ago

Hello, the person in charge of #419 has been changed to Lexi . Please communicate with Lexi instead of Kelly. Thank you.

Actions #2

Updated by Lexi Kim 10 months ago

  • File deleted (image.png)
Actions #3

Updated by Lexi Kim 10 months ago

Actions #5

Updated by Joseph Vo 10 months ago

  • Assignee changed from Joseph Vo to John Lee
Actions #6

Updated by John Lee 10 months ago

  • Due date set to 05/29/2025
  • Status changed from 신규(New) to 피드백(Feedback)
  • Assignee changed from John Lee to Lexi Kim
  • Start date set to 05/29/2025
  • % Done changed from 0 to 100
  • Estimated time set to 2.00 h
  • Build env. set to Prod

Hi Lexi Kim,
This error occur when we try to click export excel multiple time to avoid performance issue.
You can wait some minutes before making another request. Or you can log out and re-login to export again.

If this dont resolve your problem, please sent a message for me your account to reproduce the bug . Thank you

Actions #7

Updated by ziniy Kang 10 months ago

  • Assignee changed from Lexi Kim to John Lee

사이트 : https://ohmyhotel.biz/login
ID :
초기비밀번호 : ohmyhotel1234@

chị gửi nhé, nhưng mà xuất excel lần đầu là bị luôn rồi đó em. ·

Actions #8

Updated by John Lee 10 months ago

  • Assignee changed from John Lee to ziniy Kang
  • Build env. changed from Prod to Dev

Hi c ziniy Kang, this issue is deployed on dev. Please help me check it. Thank you

Actions #9

Updated by ziniy Kang 10 months ago

  • Assignee changed from ziniy Kang to John Lee

Dev test done.

Actions #10

Updated by John Lee 9 months ago

  • Assignee changed from John Lee to ziniy Kang
  • Build env. changed from Dev to Prod

hi c ziniy Kang, please help me verify it on prod. Thank you

Actions #11

Updated by ziniy Kang 9 months ago

Prod test done.

Actions #12

Updated by ziniy Kang 9 months ago

  • Assignee changed from ziniy Kang to John Lee
Actions #13

Updated by Anonymous 9 months ago

Hi teams, I already checked the issue on prod and its working well with data for excel exporting.

However, user still download the blank excel file when no items matching

We can create task to resolve the issue if necessary.

Thanks !!!

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