VOC support #3076
closedHB Allotment discrepancy - Request to update
100%
Description
Dear Team,

Please support to update data again.
285030 - Smile Hotel Premium Osaka Higashi Shinsaibashi
K26011912437H01 > Fail booking no error message, bk was not confirmed but allotment on Ellis has been deducted as Dev Team confirmed.
2026-01-30 change to 1/15
2026-01-31 change to 1/15
2026-02-01 change to 2/15
551313 - Shin Osaka Washington Hotel Plaza
K26012710551H01 > Fail booking no error message, bk was not confirmed but allotment on Ellis has been deducted as Dev Team confirmed.
2026-03-14 revert 1 allotment for remaining allotment
2026-03-15 revert 1 allotment for remaining allotment
I could not provide the exactly number of remaining allotment due to it may change after i create this task as the booking keep occurring.
Files
Updated by calvin dev 29 days ago
- Status changed from 신규(New) to 진행(Doing)
- Start date set to 02/09/2026
Updated by Tracy Tran 29 days ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to calvin dev
Checked
