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VOC support #2847
closed【Issue with Room Plan Not Reflected in System】886426 - Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo
Start date:
01/06/2026
Due date:
01/06/2026
% Done:
100%
Estimated time:
1.00 h
Part:
Build env.:
Prod
Description
Dear Team,
Regarding the hotel 886426 – Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo,
The hotel has informed us that they have already created the plan for the room type below and that it is linked on the TL side (this has also been confirmed with the TL Service Center).
However, the plan is still not reflected in our system.
Could you please assist us in resolving this issue?
Files
Updated by Daniel Do 2 months ago
- Due date set to 01/06/2026
- Status changed from 진행(Doing) to QA test
- Assignee changed from Daniel Do to Tracy Tran
- Estimated time set to 1.00 h
- Build env. set to Prod
I have deleted the old rate plan mappings to make way for the new auto-mapping system.
Please check again and it will be open to sell.
Updated by Tracy Tran 2 months ago
- Status changed from QA test to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Daniel Do
checked
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