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VOC support #2576

closed

About making a reservation

Added by Tracy Tran 3 months ago. Updated 3 months ago.

Status:
완료성공(Resolve)
Priority:
긴급(Emergency)
Assignee:
Daniel Do
Target version:
v1.0.0
Start date:
12/09/2025
Due date:
12/09/2025
% Done:

100%

Estimated time:
0.50 h
Part:
Build env.:
Prod

Description

Dear Mr. Daniel

Please support to check this case
728958 - THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel
We are unable to search the promotions rate of room 1274797 - Superior Twin Shower Booth Non Smoking
Rate and allotment is available but unable to search promotion, it is just displaying rateplan only.


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Screenshot 2025-12-08 162600.png (89.2 KB) Screenshot 2025-12-08 162600.png Tracy Tran, 12/08/2025 09:28 AM
Screenshot 2025-12-08 162812.png (142 KB) Screenshot 2025-12-08 162812.png Tracy Tran, 12/08/2025 09:28 AM
Screenshot 2025-12-09 101119.png (144 KB) Screenshot 2025-12-09 101119.png Daniel Do, 12/09/2025 03:11 AM
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 #1

Updated by Daniel Do 3 months ago

  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 12/09/2025
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 #2

Updated by Daniel Do 3 months ago

Please request hotel to change room setting:
Distribute this integrated room type to both integrated rate plan and OTA rate plan.

!Screenshot 2025-12-09 101119.png!

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 #3

Updated by Daniel Do 3 months ago

  • Due date set to 12/09/2025
  • Status changed from 진행(Doing) to QA test
  • Assignee changed from Daniel Do to Tracy Tran
  • % Done changed from 0 to 100
  • Estimated time set to 0.50 h
  • Build env. set to Prod
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 #4

Updated by Tracy Tran 3 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Daniel Do

informed JP

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