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VOC support #2140

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[System Question] 209291 - Shinagawa Prince Hotel

Added by Tracy Tran 4 months ago. Updated 4 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
11/03/2025
Due date:
11/03/2025
% Done:

100%

Estimated time:
0.20 h
Part:
Build env.:
Prod

Description

Dear team

JP team informed that the hotel has never changed cancel policy. However, it automatically changed the cancel policy of 1 plan.

Hotel :209291 - Shinagawa Prince Hotel
Room Type : Annex Tower Double-Non Smoking (8-20F)
Plan Name : Room with breakfast

they said that there is a hotel that has had the same error before.
Please check this case and advise us.


Files

image.png (99.1 KB) image.png Tracy Tran, 10/30/2025 06:51 AM
Screenshot 2025-11-03 091020.png (14.8 KB) Screenshot 2025-11-03 091020.png Daniel Do, 11/03/2025 02:11 AM
Actions #1

Updated by Joseph Vo 4 months ago

  • Assignee changed from Joseph Vo to harry harry
Actions #2

Updated by harry harry 4 months ago

  • Assignee changed from harry harry to Joseph Vo
Actions #3

Updated by Joseph Vo 4 months ago

  • Assignee changed from Joseph Vo to Dan Hoang
Actions #4

Updated by Joseph Vo 4 months ago

  • Assignee changed from Dan Hoang to Daniel Do
Actions #5

Updated by Daniel Do 4 months ago

I checked, and it doesn’t look like anyone has made any changes
since it was created on September 19, 2024, at 10:56 PM.

Actions #6

Updated by Tracy Tran 4 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Daniel Do

Informed JP team

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