VOC support #1859: Confirmation Request Regarding Plan Data Not Being Updated on Temairazu - VOC - Redmine

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VOC support #1859

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Confirmation Request Regarding Plan Data Not Being Updated on Temairazu

Added by Tracy Tran 5 months ago. Updated 5 months ago.

Status:

완료성공(Resolve)

Priority:

높음(High)

Assignee:

Daniel Do

Target version:

v1.0.0

Start date:

10/08/2025

Due date:

10/08/2025

% Done:

100%

Estimated time:

Part:

Build env.:

Description

Dear Mr. Dan,

[638314] Hotel Trend Abeno Tennoji
[457653] Hotel Sports Palko
[682144] Hotel Trend Kyobashi Ekimae
[472850] - Hotel Trend Nishi-shinsaibash

Regarding the above-mentioned properties, we have received the following notice from the Temairazu Customer Support team:

“No latest plan information has been transmitted from Ohmyhotel to Temairazu.”

According to them, while the room type information is being regularly updated and received from Ohmyhotel,
there is no record of any new plan information being received.

As a result, the plans that were deleted on Alice are still appearing on Temairazu for these four properties.

Could you please check this situation and, if possible, push the latest plan information from Ohmyhotel to Temairazu?

Files

image.png (35.9 KB) image.png

Dan Hoang, 10/08/2025 09:29 AM

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Updated by Dan Hoang 5 months ago

Status changed from 신규(New) to 진행(Doing)
Start date set to 10/08/2025

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Updated by Dan Hoang 5 months ago

File image.png image.png added
Due date set to 10/08/2025
Status changed from 진행(Doing) to QA test
Assignee changed from Dan Hoang to Tracy Tran
% Done changed from 0 to 100

The contract status of these hotels is pending so the hotel cannot get the plans to map on their side
Please change contract status to Active and ask hotel to map plan

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