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VOC support #1593

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[VOC] [KR SCM] Please change the buying rate K25090811360H01 // Ramada Sokcho Hotel

Added by Tracy Tran 6 months ago. Updated 6 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Target version:
Start date:
09/17/2025
Due date:
09/17/2025
% Done:

100%

Estimated time:
2.00 h
Part:
Build env.:

Description

Dear Tom,

Booking K25090811360H01

We need to pay an extra charge due to wrong mapping. Old VCC charge has been cancelled.

Please support to change the data as below:

V payment status: change to Not Paid
Vendor Balance: change to 286,829
VCC status: change to Fully Cancelled

Thank you


Files

image.png (106 KB) image.png Tracy Tran, 09/17/2025 03:43 AM
Capture 1.PNG (309 KB) Capture 1.PNG Tracy Tran, 09/17/2025 04:22 AM
Actions #1

Updated by Tom Dong 6 months ago

  • Due date set to 09/17/2025
  • Status changed from 신규(New) to 진행(Doing)
  • Start date set to 09/17/2025
  • Estimated time set to 2.00 h
Actions #2

Updated by Tom Dong 6 months ago

  • Status changed from 진행(Doing) to QA test
  • Assignee changed from Tom Dong to Tracy Tran
  • % Done changed from 0 to 100
Actions #3

Updated by Tracy Tran 6 months ago

  • Status changed from QA test to 완료성공(Resolve)
  • Assignee changed from Tracy Tran to Tom Dong

Checked and changed rate on PROD

Actions

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