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VOC support #1467
closed[VOC]REQUEST TO CHANG PAYMENT STATUS: K25070710804H01 // 4999006107030701753
Start date:
09/10/2025
Due date:
09/10/2025
% Done:
100%
Estimated time:
1.00 h
Part:
Build env.:
Prod
Description
Dear Tom,
Kindly help us to change the payment status of this booking K25070710804H01 // 4999006107030701753 as follows :
Vendor Payment Status : Fully Paid -> Not Paid
Vendor balance: same as Vendor Sum Amount
Reason: This booking had been faced with mismatch issues; there was a different amount that needed to be paid for the hotel 165,000 KRW. Agent confirmed to pay this fee.
We need to add the amount to the buying rate and selling rate.
Should you need any further assistances, please do not hesitate to contact us.
Thank you & Best regards,
Files
Updated by Tracy Tran 6 months ago
- Status changed from 확인(Confirmed) to 완료성공(Resolve)
- Assignee changed from Tracy Tran to Tom Dong
checked on PROD
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