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개선(improvement) #1257

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기능(Feature) #1110: * EMAIL TEMPLATE CHANGE

3_[Ohmyhotel] Booking is Pending

Added by ziniy Kang 7 months ago. Updated 5 months ago.

Status:
중단 (Stop)
Priority:
보통(Normal)
Assignee:
harry harry
Start date:
09/09/2025
Due date:
09/10/2025
% Done:

100%

Estimated time:
8.00 h
Spent time:
8.00 h
Part:
Build env.:
Dev

Description

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picture004-1.png (129 KB) picture004-1.png ziniy Kang, 08/26/2025 05:23 AM
Confirm apply just bk Non-Member VI Ver.png (51.9 KB) Confirm apply just bk Non-Member VI Ver.png Mon Nguyen, 09/08/2025 01:38 AM
Confirm apply just bk Non-Member EN Ver.png (114 KB) Confirm apply just bk Non-Member EN Ver.png Mon Nguyen, 09/08/2025 01:38 AM
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 #1

Updated by ziniy Kang 7 months ago

  • Tracker changed from 기능(Feature) to 개선(improvement)
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 #3

Updated by Joseph Vo 6 months ago

  • Assignee changed from Joseph Vo to Mon Nguyen
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 #4

Updated by Mon Nguyen 6 months ago

  • Status changed from 신규(New) to 피드백(Feedback)
  • Assignee changed from Mon Nguyen to Lexi Kim

Dear Lexi Kim
Please help me answer some question:
1. This template apply for what type booking ? (B2C Member or B2C Non-Member or both)
2. When apply both B2C Member, what should we do with info PIN Number ?

Thanks you

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 #5

Updated by ziniy Kang 6 months ago

  • Assignee changed from Lexi Kim to Zia Han
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 #6

Updated by Mon Nguyen 6 months ago

  • Due date set to 09/05/2025
  • Start date set to 09/05/2025
  • Estimated time set to 7.00 h

Estimate time

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 #7

Updated by Mon Nguyen 6 months ago

  • Status changed from 피드백(Feedback) to 진행(Doing)
  • Assignee changed from Zia Han to Mon Nguyen
  • % Done changed from 0 to 70
  • Estimated time changed from 7.00 h to 10.00 h

Update Spent time & divide subtask

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 #9

Updated by Mon Nguyen 6 months ago

  • Status changed from 진행(Doing) to 신규(New)
  • % Done changed from 60 to 0
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 #10

Updated by ziniy Kang 6 months ago

mon ơi, task này vẫn làm như bt nhé, k sửa plan hay design gì cả.
Phần nội dụng c capture là phần trước khi plan hiểu ý t á.
Cái này trước kelly làm nên phải giải thích cho bạn Zia

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 #11

Updated by Mon Nguyen 6 months ago

  • Due date changed from 09/05/2025 to 09/10/2025
  • Start date changed from 09/05/2025 to 09/09/2025
  • Estimated time changed from 10.00 h to 8.00 h

Estimate time without add spent time wrong task

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 #12

Updated by Mon Nguyen 6 months ago

  • Status changed from 신규(New) to 진행(Doing)
  • % Done changed from 0 to 50
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 #13

Updated by Mon Nguyen 6 months ago

Pending & apply task first: http://redmine.ohmytrip.com/issues/1185

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 #14

Updated by Mon Nguyen 6 months ago

  • Status changed from 진행(Doing) to 신규(New)
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 #15

Updated by Mon Nguyen 6 months ago

  • Status changed from 신규(New) to 진행(Doing)
  • % Done changed from 60 to 90

Back to do

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 #16

Updated by Mon Nguyen 6 months ago

  • Status changed from 진행(Doing) to 피드백(Feedback)
  • Assignee changed from Mon Nguyen to ziniy Kang
  • % Done changed from 60 to 100
  • Build env. set to Dev

Dear ziniy Kang
Please help me answer my question about case new booking two user but the latest user book not enough allotment so that booking will gonna be pending,
Should we send email that booking is pending or keep current process is not send any email ?
Thank you

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 #17

Updated by Mon Nguyen 6 months ago

  • Assignee changed from ziniy Kang to Zia Han

Dear Zia Han
Please help me answer my question
Thank you

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 #18

Updated by Zia Han 6 months ago

Mon Nguyen wrote in #note-17:

Dear Zia Han
Please help me answer my question
Thank you

If a pending email is sent, it seems the second booking is considered ‘successful – pending' status.
but I think the second booking should be handled as a failure, so no email is need.
The customer should know right away their booking failed.

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 #19

Updated by Zia Han 6 months ago

Zia Han wrote in #note-18:

Mon Nguyen wrote in #note-17:

Dear Zia Han
Please help me answer my question
Thank you

If a pending email is sent, it seems the second booking is considered ‘successful – pending' status.
but I think the second booking should be handled as a failure, so no email is need.
The customer should know right away their booking failed.

For now, I will not request to send pending emails for “Double booking conflict.”
I will check the status based on your reply, and as I mentioned before, my plan will be new ticket and to handle Double booking conflict as an immediate payment failure notification inside the service, not as a pending email.

Therefore, for issue #1257, I would like to confirm that there is no need to send a pending email in the case of “Double booking conflict.”

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 #20

Updated by Zia Han 6 months ago

  • Status changed from 피드백(Feedback) to 진행(Doing)
  • Assignee changed from Zia Han to Mon Nguyen
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 #21

Updated by Mon Nguyen 6 months ago

  • Status changed from 진행(Doing) to 피드백(Feedback)
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 #22

Updated by ziniy Kang 6 months ago

  • Status changed from 피드백(Feedback) to 진행(Doing)

Kết luận: Khi bk hết allotment thì không cần phải send mail "Booking is Pending".

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 #23

Updated by Mon Nguyen 5 months ago

  • Status changed from 진행(Doing) to 완료(Done)

Because finally not send email, so no need to raise QC test

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 #24

Updated by ziniy Kang 5 months ago

  • Status changed from 완료(Done) to 확인(Confirmed)
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 #25

Updated by Mon Nguyen 5 months ago

Dear harry harry
Please help me follow up this task on the next step
Thank you

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 #26

Updated by Mon Nguyen 5 months ago

  • Assignee changed from Mon Nguyen to harry harry
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 #27

Updated by harry harry 5 months ago

  • Status changed from 확인(Confirmed) to 완료성공(Resolve)

Close task

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 #28

Updated by ziniy Kang 5 months ago

  • Status changed from 완료성공(Resolve) to QA test
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 #29

Updated by Tracy Truong 5 months ago

  • Status changed from QA test to 완료성공(Resolve)

Case này như Plan cmt là không làm nữa, không cần test

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 #30

Updated by ziniy Kang 5 months ago

  • Status changed from 완료성공(Resolve) to 중단 (Stop)
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