OMH

Dear Lexi Kim
Please help me answer some question:
1. This template apply for what type booking ? (B2C Member or B2C Non-Member or both)
2. When apply both B2C Member, what should we do with info PIN Number ?

Thanks you

Estimate time for case update service & add the template cancel booking Non-Member

Update spent time & save info change css

Re-estimate time & update confirm info Requirement

Dear Zia Han
I have a question about Cancellation Policy data show on this area on picture below
Did we show all or just one record when refundable full bill paided ?

Thank you

Update spent time

Dear Tracy Tran
Please help me double check the email template booking base on Resend these booking
I already make, you can use the resend email to check without create new booking & payment
Cancel BK (6 template - 1 room)
- EN: K25091210023H01
- KO: K25091210024H01
- JA: K25091210025H01
- VI: K25091210027H01
- ZH: K25091210028H01
- ZS: K25091210029H01

Cancel BK (6 template - 3 rooms)
- EN: K25091210022H01
- KO: K25091210021H01
- JA: K25091210020H01
- VI: K25091210019H01
- ZH: K25091210017H01
- ZS: K25091210018H01

Thank you so much

Currently, cannot cancel bk so cannot test
waiting IT check & fix issue before

Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-410&t=mADZ0sA5O53shZq0-1
1. Lack of space in guest name
2. Lack of Payment method details
3: Lack of "|" between check in / check out
4. Wrong Refundable amount
5. Lack of service hour part. Duplicate Contact us part (in KR ver)
6. Delete "(" before Ohmyhotel in footer (ENG ver)
7. Click go to booking details btn > change to Log in Pop up in B2C page > fill ID & PW to sign in > Alert access denied
8. Lack of service hour part. Duplicate Contact us part (in KR ver)

Dear Mrs. Tracy Tran
Please help me double check on Dev env
Thank you

KR ver:
Refundable amount: need to add comma (ex: 38,709VND )
Lack off Payment method (ex: Visa card)
Add space: "예약취소" => "예약 취소"
Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=695-2857&t=9bzJei8B8TBygb93-1

1. Change subject email to [Ohmyhotel] Hotel Cancellation Notice - ${bookingNumber}
   Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=695-2857&t=9bzJei8B8TBygb93-1
2. Refundable amount: need to add comma (ex: 38,709VND )
3. Lack off Payment method (ex: Visa card)

Tracy Truong wrote in #note-21:

KR ver:
Refundable amount: need to add comma (ex: 38,709VND )
Lack off Payment method (ex: Visa card)
Add space: "예약취소" => "예약 취소"
Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=695-2857&t=9bzJei8B8TBygb93-1

Tracy Truong wrote in #note-22:

ENG ver:

1. Change subject email to [Ohmyhotel] Hotel Cancellation Notice - ${bookingNumber}
   Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=695-2857&t=9bzJei8B8TBygb93-1
2. Refundable amount: need to add comma (ex: 38,709VND )
3. Lack off Payment method (ex: Visa card)

Checked on Dev, done

Dear Mrs. Tracy Tran
Please help me double check on STG env
Thank you

Don't have payment method details

Dear Tracy Truong
Please try again one more time without case paid by scan QR code on env STG
That bug are fixed & just can test on PRD env, please help me note case paid by scan QR for test on PRD after this feature deployed
Thank you so much

Mon Nguyen wrote in #note-28:

Dear Tracy Truong
Please try again one more time without case paid by scan QR code on env STG
That bug are fixed & just can test on PRD env, please help me note case paid by scan QR for test on PRD after this feature deployed
Thank you so much

this case will retest on Prod

Please change booking status to "취소 완료" / "Cancelled" as requirement
Link requirement: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=695-2857&t=gGk7DgRAG2BJ7qAj-1

Dear ziniy Kang Kang
Please support to reconfirm with Zia, on system we don't have booking status is "Cancellation Completed" as requirement.
Can we change it to "Cancelled"?

https://www.figma.com/design/rKpXzV8hRJIgtVK4QtJqi8/B2C--B2B?node-id=11504-186085&t=bbgOEPHTftMFLqFh-1
Email cancel nhưng đang để text của email confirm

Product price is not correct, please check again.
EN - PC web - bk confirm, cancel
Hotel voucher is wrong also

Tracy Truong wrote in #note-33:

https://www.figma.com/design/rKpXzV8hRJIgtVK4QtJqi8/B2C--B2B?node-id=11504-186085&t=bbgOEPHTftMFLqFh-1
Email cancel nhưng đang để text của email confirm

Please change booking status to "취소 완료" / "Cancelled" as requirement
2 case rechecked, fixed already

But we have some points need to change:
1: Change font to Pretandard
2: Adjust top padding
3: Relocate CUR to after amount (ex: 20,781VND)

Rechecked, done

Checked on prod,
new task to fix issue: #2204 , #2205