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개선(improvement) #1255

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기능(Feature) #1110: * EMAIL TEMPLATE CHANGE

1_[Ohmyhotel] Hotel Booking Confirmation

Added by ziniy Kang 7 months ago. Updated 4 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Start date:
09/08/2025
Due date:
10/14/2025
% Done:

100%

Estimated time:
8.00 h
Spent time:
Part:
Build env.:
Prod

Description


Files

picture706-1.png (148 KB) picture706-1.png ziniy Kang, 08/26/2025 05:22 AM
Question difference two version requirement between KO and English.png (125 KB) Question difference two version requirement between KO and English.png Mon Nguyen, 09/08/2025 09:19 AM
More details.png (162 KB) More details.png Mon Nguyen, 09/08/2025 09:20 AM
picture500-1.png (24.3 KB) picture500-1.png 3 Tracy Truong, 09/19/2025 04:13 AM
picture500-2.png (22.7 KB) picture500-2.png 5 Tracy Truong, 09/19/2025 04:13 AM
picture500-3.png (9.94 KB) picture500-3.png 4 Tracy Truong, 09/19/2025 04:13 AM
picture500-4.png (12.2 KB) picture500-4.png 1,2 Tracy Truong, 09/19/2025 04:13 AM
picture500-5.png (33.7 KB) picture500-5.png 6 Tracy Truong, 09/19/2025 04:13 AM
picture500-6.png (15.9 KB) picture500-6.png 7 Tracy Truong, 09/19/2025 04:13 AM
picture500-7.png (25.5 KB) picture500-7.png 8 Tracy Truong, 09/19/2025 04:13 AM
picture500-8.png (36.6 KB) picture500-8.png 9 Tracy Truong, 09/19/2025 04:13 AM
picture500-9.png (186 KB) picture500-9.png 10 Tracy Truong, 09/19/2025 04:13 AM
picture471-1.png (87.9 KB) picture471-1.png Tracy Truong, 09/30/2025 09:51 AM
picture471-2.png (67.7 KB) picture471-2.png Tracy Truong, 09/30/2025 09:51 AM
picture471-3.png (84.9 KB) picture471-3.png Tracy Truong, 09/30/2025 09:51 AM
picture471-4.png (88.7 KB) picture471-4.png Tracy Truong, 09/30/2025 09:51 AM
picture471-5.png (62.6 KB) picture471-5.png Tracy Truong, 09/30/2025 09:51 AM
picture471-6.png (80.6 KB) picture471-6.png Tracy Truong, 09/30/2025 09:51 AM
picture440-1.png (101 KB) picture440-1.png Tracy Truong, 10/02/2025 02:49 AM
picture174-1.png (96.7 KB) picture174-1.png Tracy Truong, 10/03/2025 08:24 AM
picture174-2.png (50 KB) picture174-2.png Tracy Truong, 10/03/2025 08:24 AM
picture174-3.png (84.2 KB) picture174-3.png Tracy Truong, 10/03/2025 08:24 AM
picture150-1.png (110 KB) picture150-1.png Tracy Truong, 10/06/2025 03:13 AM
picture150-2.png (60.9 KB) picture150-2.png Tracy Truong, 10/06/2025 03:13 AM
picture150-3.png (75.4 KB) picture150-3.png Tracy Truong, 10/06/2025 03:13 AM
picture150-5.png (108 KB) picture150-5.png Tracy Truong, 10/06/2025 03:13 AM
picture150-6.png (73.5 KB) picture150-6.png Tracy Truong, 10/06/2025 03:13 AM
picture150-7.png (80.6 KB) picture150-7.png Tracy Truong, 10/06/2025 03:13 AM
picture311-1.png (61.9 KB) picture311-1.png Tracy Truong, 10/14/2025 10:10 AM
picture311-2.png (82.8 KB) picture311-2.png Tracy Truong, 10/14/2025 10:10 AM
picture099-1.png (115 KB) picture099-1.png Design Tracy Truong, 10/15/2025 02:32 AM
picture516-1.png (43.9 KB) picture516-1.png Tracy Truong, 10/15/2025 10:13 AM
picture516-2.png (58.3 KB) picture516-2.png Tracy Truong, 10/15/2025 10:13 AM
picture846-1.png (75.2 KB) picture846-1.png Tracy Truong, 10/17/2025 08:00 AM
picture810-1.png (64.9 KB) picture810-1.png Tracy Truong, 10/17/2025 10:07 AM
picture810-2.png (66.1 KB) picture810-2.png Tracy Truong, 10/17/2025 10:07 AM
picture810-3.png (67.1 KB) picture810-3.png Tracy Truong, 10/17/2025 10:07 AM
picture810-4.png (65.9 KB) picture810-4.png Tracy Truong, 10/17/2025 10:07 AM
picture810-5.png (95 KB) picture810-5.png ENG VER Tracy Truong, 10/17/2025 10:07 AM
picture810-6.png (82.6 KB) picture810-6.png ENG VER Tracy Truong, 10/17/2025 10:07 AM
picture810-7.png (97.8 KB) picture810-7.png KR VER Tracy Truong, 10/17/2025 10:07 AM
picture810-8.png (83.4 KB) picture810-8.png KR VER Tracy Truong, 10/17/2025 10:07 AM
[오마이호텔] 호텔 예약완료 안내 - K25101711763H01 - tracytestomh@gmail.com - Gmail - Google Chrome 2025-10-17 17-15-43.mp4 (8.78 MB) [오마이호텔] 호텔 예약완료 안내 - K25101711763H01 - tracytestomh@gmail.com - Gmail - Google Chrome 2025-10-17 17-15-43.mp4 Tracy Truong, 10/17/2025 10:16 AM
[Ohmyhotel] Booking created - K25110510810H01.eml (18.1 KB) [Ohmyhotel] Booking created - K25110510810H01.eml Tracy Truong, 11/05/2025 03:05 AM
[오마이호텔] 호텔 예약완료 안내 - K25110510814H01.eml (21.3 KB) [오마이호텔] 호텔 예약완료 안내 - K25110510814H01.eml Tracy Truong, 11/05/2025 03:05 AM
picture660-1.png (87.2 KB) picture660-1.png Tracy Truong, 11/05/2025 03:28 AM
picture660-3.png (100 KB) picture660-3.png Tracy Truong, 11/05/2025 03:28 AM
picture660-4.png (93.2 KB) picture660-4.png Tracy Truong, 11/05/2025 03:28 AM
picture660-5.png (94.6 KB) picture660-5.png Tracy Truong, 11/05/2025 03:28 AM
picture660-6.png (38.6 KB) picture660-6.png Tracy Truong, 11/05/2025 03:28 AM
picture660-7.png (59.4 KB) picture660-7.png Tracy Truong, 11/05/2025 03:28 AM
picture660-8.png (427 KB) picture660-8.png Tracy Truong, 11/05/2025 03:28 AM
picture660-9.png (425 KB) picture660-9.png Tracy Truong, 11/05/2025 03:28 AM

Related issues

Related to OMH - QA #2204: [PROD] Delete hyperlink of footer in all MO email template중단 (Stop)Tracy Truong11/06/2025

Actions
Related to OMH - QA #2205: [PROD - MO] Adjust check in/ out date format on email template 완료성공(Resolve)Joo dev11/07/202511/07/2025

Actions
Related to OMH - QA #2034: Change all phone numbers as below in the footer section of the email template.완료성공(Resolve)Joo dev10/30/202510/30/2025

Actions
Actions #2

Updated by Joseph Vo 6 months ago

  • Assignee changed from Joseph Vo to Mon Nguyen
Actions #3

Updated by Mon Nguyen 6 months ago

  • Status changed from 신규(New) to 피드백(Feedback)
  • Assignee changed from Mon Nguyen to Lexi Kim

Dear Lexi Kim
Please help me answer some question:
1. This template apply for what type booking ? (B2C Member or B2C Non-Member or both)
2. When apply both B2C Member, what should we do with info PIN Number ?

Thanks you

Actions #4

Updated by ziniy Kang 6 months ago

  • Assignee changed from Lexi Kim to Zia Han
Actions #5

Updated by Mon Nguyen 6 months ago

Waiting reply to estimate time about booking B2C member are apply that request or not

Actions #6

Updated by Mon Nguyen 6 months ago

  • Due date set to 09/09/2025
  • Status changed from 피드백(Feedback) to 신규(New)
  • Assignee changed from Zia Han to Mon Nguyen
  • Start date set to 09/08/2025
  • Estimated time set to 8.00 h

Estimate time

Actions #7

Updated by Mon Nguyen 6 months ago

  • Status changed from 신규(New) to 진행(Doing)
  • % Done changed from 0 to 50
Actions #8

Updated by Mon Nguyen 6 months ago

Dear Zia Han
I have some question, please help me answer some:
1. The KO version text on the border red not same style with English version
2. Content below after convert loose some

Please help me pre-check the design again one more time, and let me know anything you change on every task follow requirement
You can view the picture on below

Thank you so much

Actions #9

Updated by Zia Han 6 months ago

Dear Mon

I reviewed this part of the planning again and I think it was simply omitted.
I’ve added the English version to the storyboard.
Please check the Korean design and apply the same design and components for the English version as well.
Thank you!

- Figma :https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-177&t=XL6zZ7wBiUwmwPlI-4

Actions #10

Updated by Mon Nguyen 6 months ago

  • Status changed from 피드백(Feedback) to 완료(Done)
  • Assignee changed from Zia Han to Mon Nguyen
  • % Done changed from 50 to 100

Update spent time code

Actions #11

Updated by Mon Nguyen 6 months ago

  • Status changed from 완료(Done) to QA test
  • Assignee changed from Mon Nguyen to Tracy Tran
  • Build env. set to Dev

Dear Tracy Tran
Please help me double check the email template booking base on Resend these booking
I already make, you can use the resend email to check without create new booking & payment
New BK (5: template - 1 room)
- EN: K25091210007H01
- KO: K25091210009H01
- JA: K25091210008H01
- VI: K25091210010H01
- ZH: K25091210011H01

New BK (5 template - 3 rooms)
- EN: K25091210012H01
- KO: K25091210014H01
- JA: K25091210013H01
- VI: K25091210015H01
- ZH: K25091210016H01

Thank you so much

Actions #12

Updated by Tracy Tran 6 months ago

  • Assignee changed from Tracy Tran to Tracy Truong
Actions #13

Updated by Tracy Truong 6 months ago

Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-177&t=pNRR8Ux8CG2yEWPu-1
1. BK template by KR but Guest information show by Eng
2. Lack of space in guest name
3.The word "until 17:00" needs to be right-aligned.
4. Lack of Payment method details
5: Lack of "|" between check in / check out
6. Extra cancellation policy notice (compare with figma), please confirm with Planning team to keep it or not (in KR ver)
7. Lack of service hour part. Duplicate Contact us part (in KR ver)
8. Check box in Notificatin part very small & color not match with design
9. in KR ver, booking status only show by KR, no need ENG
10. Click go to booking details btn > change to Log in Pop up in B2C page > fill ID & PW to sign in > Alert access denied

Actions #14

Updated by Tracy Truong 6 months ago

Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-177&t=pNRR8Ux8CG2yEWPu-1
1. BK template by KR but Guest information show by Eng
2. Lack of space in guest name
3.The word "until 17:00" needs to be right-aligned.
4. Lack of Payment method details
5: Lack of "|" between check in / check out
6. Extra cancellation policy notice (compare with figma), please confirm with Planning team to keep it or not (in KR ver)
7. Lack of service hour part. Duplicate Contact us part (in KR ver)
8. Check box in Notificatin part very small & color not match with design
9. in KR ver, booking status only show by KR, no need ENG
10. Click go to booking details btn > change to Log in Pop up in B2C page > fill ID & PW to sign in > Alert access denied

IT feedbacked that currently, templat of BK member didn't final design yet, so can not test. Will test later

Actions #15

Updated by Mon Nguyen 6 months ago

Dear Zia Han
Please help me double check the version between the design(https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=0-1&p=f&t=U1h3u28TiSHbymnA-0) & requirement(https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-177&t=0k7Fpv1ByorElzhz-0)

The version when I development diferrence the version QA check
Please verify the last time finally & block all the change when I re-development to QA test all the step
And let me know I should I follow the Requirement or Design version ?
Thank you so much

Actions #16

Updated by ziniy Kang 6 months ago

  • Assignee changed from Mon Nguyen to Zia Han
Actions #17

Updated by Zia Han 6 months ago

Dear Mon Nguyen
I checked the link you sent, but both were requirement docs.
I’ll share the design link again — please review based on design one.
Design : https://www.figma.com/design/rKpXzV8hRJIgtVK4QtJqi8/B2C--B2B?node-id=9008-2854&t=tUNdCMpQqULsB1JE-1

For reference, here’s the requirement doc: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=53-416&t=TYAbU0GPT9E2Q8ch-1

On the left side is Kelly’s version.
On the right side, I’m working on the final version, based on Kelly’s draft.

The right side is still in progress, but I’ve already added explanations, so you should be able to understand it. I’d appreciate it if you could refer to that as well.

Actions #18

Updated by ziniy Kang 6 months ago

  • Status changed from 완료실패(Failed) to 피드백(Feedback)
  • Assignee changed from Zia Han to Mon Nguyen

kết luận là task này tiến hành như bình thường nhé.
Làm theo như design.

Actions #19

Updated by ziniy Kang 6 months ago

Booking Inquiry: [Ohmyhotel] OTP Verification Code – Booking Inquiry
Login: [Ohmyhotel] OTP Verification Code – Login
Password Reset: [Ohmyhotel] OTP Verification Code – Password Reset
Actions #20

Updated by Mon Nguyen 6 months ago

  • Assignee changed from Mon Nguyen to Zia Han

Tracy Truong wrote in #note-14:

Figma: https://www.figma.com/design/0x5UMVnHNR7eo4sbHoy7Gn/Email-Template?node-id=204-177&t=pNRR8Ux8CG2yEWPu-1
1. BK template by KR but Guest information show by Eng
2. Lack of space in guest name
3.The word "until 17:00" needs to be right-aligned.
4. Lack of Payment method details
5: Lack of "|" between check in / check out
6. Extra cancellation policy notice (compare with figma), please confirm with Planning team to keep it or not (in KR ver)
7. Lack of service hour part. Duplicate Contact us part (in KR ver)
8. Check box in Notificatin part very small & color not match with design
9. in KR ver, booking status only show by KR, no need ENG
10. Click go to booking details btn > change to Log in Pop up in B2C page > fill ID & PW to sign in > Alert access denied

IT feedbacked that currently, templat of BK member didn't final design yet, so can not test. Will test later

Dear Zia Han
Please help me confirm this feedback number 6
Thank you

Actions #21

Updated by ziniy Kang 6 months ago

  • Assignee changed from Zia Han to Mon Nguyen

Mục 6 được biết là trước đó có tiếng hàn thôi. Zia add thêm tiếng anh vào design và plan rồi. Tiến hành bình thường là được á.

Actions #22

Updated by ziniy Kang 6 months ago

  • Due date deleted (09/09/2025)
Actions #23

Updated by Mon Nguyen 5 months ago

Dear Mrs. Tracy Tran
Please help me double check on Dev env
Thank you

Actions #24

Updated by Mon Nguyen 5 months ago

  • Status changed from 피드백(Feedback) to QA test
Actions #26

Updated by Mon Nguyen 5 months ago

Dear Tracy Truong
Please help me double check on Dev env
Thank you

Actions #27

Updated by Mon Nguyen 5 months ago

  • Status changed from 완료실패(Failed) to QA test
  • Assignee changed from Mon Nguyen to Tracy Truong
Actions #28

Updated by Tracy Truong 5 months ago

Checked done

Actions #29

Updated by Mon Nguyen 5 months ago

  • Status changed from 완료(Done) to QA test
  • Assignee changed from Mon Nguyen to Tracy Tran
  • Build env. changed from Dev to Staging

Dear Mrs. Tracy Tran
Please help me double check on STG env
Thank you

Actions #30

Updated by Tracy Truong 5 months ago

Lack off payment method details

Actions #31

Updated by Mon Nguyen 5 months ago

  • Status changed from 완료실패(Failed) to QA test
  • Assignee changed from Mon Nguyen to Tracy Truong

Dear Tracy Truong
Please help me double check on STG env
Thank you

Actions #32

Updated by Tracy Truong 5 months ago

Rechecked, ok

Actions #33

Updated by ziniy Kang 5 months ago

  • Due date set to 10/14/2025
Actions #34

Updated by ziniy Kang 5 months ago

  • Status changed from 완료(Done) to QA test
Actions #35

Updated by Tracy Truong 5 months ago

Delete cancellation fee part in both ver & change status text in KR ver to "예약 완료" as design
Design: https://www.figma.com/design/rKpXzV8hRJIgtVK4QtJqi8/B2C--B2B?node-id=11447-1818&t=U12dD07EP6TlLLLK-1

Actions #36

Updated by Tracy Truong 5 months ago

Phần thông tin thanh toán đang bị sai template, nó đang hiển thị template của BK cancel. Chỉnh lại mục này với lại chỗ booking status giúp em (comt bên trên - chỉnh cho cả tiếng anh và tiếng hàn)

Actions #37

Updated by harry harry 5 months ago

  • Assignee changed from Mon Nguyen to Joo dev
Actions #38

Updated by Joo dev 5 months ago

  • Status changed from 완료실패(Failed) to QA test
  • Assignee changed from Joo dev to Tracy Tran
Actions #39

Updated by Tracy Truong 5 months ago

Tracy Truong wrote in #note-36:

Phần thông tin thanh toán đang bị sai template, nó đang hiển thị template của BK cancel. Chỉnh lại mục này với lại chỗ booking status giúp em (comt bên trên - chỉnh cho cả tiếng anh và tiếng hàn)

Checked, done

Tracy Truong wrote in #note-35:

Delete cancellation fee part in both ver & change status text in KR ver to "예약 완료" as design
Design: https://www.figma.com/design/rKpXzV8hRJIgtVK4QtJqi8/B2C--B2B?node-id=11447-1818&t=U12dD07EP6TlLLLK-1

Still failed, waiting to recheck

Actions #40

Updated by Joo dev 5 months ago

  • Status changed from 완료실패(Failed) to QA test
  • Assignee changed from Joo dev to Tracy Tran
Actions #41

Updated by Tracy Truong 5 months ago

ENG ver: Change status to: Reservation Confirmed
Both KR & ENG ver:
Delete "." before last line in cancellation deadline part
Change text size on Notification part to 12px

Actions #42

Updated by Joo dev 5 months ago

  • Status changed from 피드백(Feedback) to QA test
  • Assignee changed from Joo dev to Tracy Tran
Actions #43

Updated by Tracy Truong 5 months ago

Rechecked, done

Actions #45

Updated by Joo dev 4 months ago

  • Build env. changed from Staging to Prod
Actions #46

Updated by ziniy Kang 4 months ago

  • Status changed from 완료(Done) to QA test
  • Assignee changed from Joo dev to Tracy Truong
Actions #48

Updated by Tracy Truong 4 months ago

  • Related to QA #2204: [PROD] Delete hyperlink of footer in all MO email template added
  • Related to QA #2205: [PROD - MO] Adjust check in/ out date format on email template added
Actions #49

Updated by Tracy Truong 4 months ago

  • Related to QA #2034: Change all phone numbers as below in the footer section of the email template. added
Actions

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