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결함(Bug) #1234

closed

VOC support #1303: * New main page issue

[MO] The screen overlaps with the top/bottom OS ui of the AOS device.

Added by Lexi Kim 7 months ago. Updated 5 months ago.

Status:
완료성공(Resolve)
Priority:
보통(Normal)
Assignee:
Start date:
08/28/2025
Due date:
08/29/2025
% Done:

100%

Estimated time:
(Total: 0.00 h)
Part:
Build env.:
Prod

Description

Aos top app bar (toolbar) & Bottom navigation bar
please check the video.
The top and bottom buttons of the screen overlap with the basic OS UI.


Files

aos issue.mp4 (4.31 MB) aos issue.mp4 Lexi Kim, 08/25/2025 04:59 AM
picture752-1.png (349 KB) picture752-1.png ziniy Kang, 08/25/2025 05:04 AM
picture536-1.png (559 KB) picture536-1.png harry harry, 08/25/2025 09:53 AM
picture584-1.png (627 KB) picture584-1.png harry harry, 08/26/2025 02:40 AM
picture916-1.png (1.19 MB) picture916-1.png Tracy Truong, 09/30/2025 07:31 AM

Subtasks 1 (0 open1 closed)

개선(improvement) #1253: [Apps] Update APP to correct display issue with One UI 7.0완료성공(Resolve)harry harry08/28/202508/29/2025

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Related issues

Related to OMT KR - 결함(Bug) #1382: [MO] The screen overlaps with the top/bottom OS ui of the AOS device.완료성공(Resolve)harry harry09/09/202509/09/2025

Actions
Actions #1

Updated by Lexi Kim 7 months ago

  • Description updated (diff)
Actions #2

Updated by ziniy Kang 7 months ago

  • Description updated (diff)
Actions #3

Updated by ziniy Kang 7 months ago

Actions #4

Updated by ziniy Kang 7 months ago

  • Priority changed from 보통(Normal) to 높음(High)
Actions #5

Updated by Joseph Vo 7 months ago

  • Assignee changed from Joseph Vo to harry harry
Actions #6

Updated by harry harry 7 months ago

i has test some device but it working normal.

pls provide device info, version app, browser using.

Actions #7

Updated by Lexi Kim 7 months ago

harry harry wrote in #note-6:

i has test some device but it working normal.

pls provide device info, version app, browser using.

Dear harry harry,
Device - Galaxy S24 (tester: Tate)
version app - apk Dev team provided
browser - it's apk file, so no browser.

Please let me know the devices you tested and attach the normal-screen. Thank you.

Actions #8

Updated by harry harry 7 months ago

this is device for my test.

AOS: samsung A15
IOS: IPhone 11

Actions #9

Updated by Lexi Kim 7 months ago

harry harry wrote in #note-8:

this is device for my test.

AOS: samsung A15
IOS: IPhone 11

On a Galaxy S24 device, the screen overlaps with the toolbar & navigation bar, what else should I tell you? harry harry
Is this related to the setup of the device?

Actions #10

Updated by harry harry 7 months ago

  • Status changed from 신규(New) to 피드백(Feedback)
Actions #11

Updated by harry harry 7 months ago

Hi Lexi Kim
We have 2 solutions:
- You can resize the app display. pls change it on setting device.

- we need update with case obscured by the camera or navigation keys on app. it will be take time, and need to build app.

Actions #12

Updated by Lexi Kim 6 months ago

  • Parent task set to #1303
Actions #13

Updated by harry harry 6 months ago

  • Status changed from 피드백(Feedback) to 진행(Doing)
Actions #14

Updated by harry harry 6 months ago

  • Build env. set to Staging

hi ziniy Kang em thêm trạng thái done giúp anh nhé.

Actions #15

Updated by harry harry 6 months ago

  • Status changed from 진행(Doing) to 완료(Done)
Actions #16

Updated by ziniy Kang 6 months ago

  • Related to 결함(Bug) #1382: [MO] The screen overlaps with the top/bottom OS ui of the AOS device. added
Actions #17

Updated by ziniy Kang 6 months ago

  • Status changed from 완료(Done) to 확인(Confirmed)
Actions #18

Updated by Tracy Truong 5 months ago

AOS: Galaxy A15
Test APk => ok

Actions #19

Updated by harry harry 5 months ago

  • Build env. changed from Staging to Prod
Actions #20

Updated by ziniy Kang 5 months ago

  • Status changed from 확인(Confirmed) to 완료성공(Resolve)
Actions

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